Sales Associate/ Stylist - Sales Associate - Stylist J. Crew Employee Review

4.0
2 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Spend majority (if busy) of shift helping customers vs folding, great if you're a people person. Many customers ask for styling advice. I have worked at 2 locations (Boston and Providence). You're cross trained so you will know how to clean the store, manage the cash register, handle online orders, help customers on the floor, open shipment etc. Easy to relocate from one location to another. Easy to customize your schedule.

Cons

Managers put pressure on you to open store cards and make sales but nothing too intense. Overall not a bad place to work if you make friends with the sales associate and don't get on the Very Personal Stylist's nerves (they make commission, regular stylists don't) or on the manager's bad side. They aren't doing so great as a company.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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