Overall Pretty Good Place to Work - Sales Support J. Crew Employee Review

4.0
2 Sept 2012
Recommend
CEO approval
Business outlook

Pros

The pros I would say are the extremely flexible hours and management is very flexible... I sometimes wonder if management is too leaniate sometimes. The employee discount is excellent, and it is a fun working environment.

Cons

The cons would be that the pay is poor. I am considered a "sales support" associate, so I have one base hourly pay and do not receive commission. The personal shoppers or recently changed to "very personal stylists" are sometimes held on a pedestal.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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