It is getting worse - Anonymous employee J. Crew Employee Review

2.0
11 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved the people I worked with. We were a family willing to go above and beyond for each other. Although my team was amazing that does not mean that every location has the same interpersonal connections as we did.

Cons

The company has to have things done there way and there is no wiggle room to have your own ideas. Corporate level associates had no idea what was actually happening in the stores because they had essentially drank the JCrew juice and thought everything was phenomenal. They were never willing to listen or give feedback when asked. Higher ups pretended like the store managers we just nobodies they could walk all over.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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