Learned a lot, loved the product and the brand, hated the sporadic hours. - Sales Associate J. Crew Employee Review

4.0
10 Oct 2012
Recommend
CEO approval
Business outlook

Pros

Discount, great brand, good store policies - freedom to actually deliver customer service without limitations of some larger retailers (I.e, Gap, etc.), high hourly pay as far as sale associates go.

Cons

Long and random hours for associates.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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