My experience was generally good, though I will not return again. - Sales Support J. Crew Employee Review

3.0
6 Mar 2013
Recommend
CEO approval
Business outlook

Pros

The discounts are amazing and the people are generally very friendly and helpful. Training was efficient and I felt very comfortable being on the floor.

Cons

They have what is called "on call" days, in which you cannot plan anything in case they call. This was particularly annoying because I was trying to work two jobs and could not work on my "on call" days- even though I was never asked to work any of those days.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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