Great quality clothing sold to you by superb customer service. - Sales Associate J. Crew Employee Review

3.0
12 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Great discount provided for associates. Easy to maintain sales floor. Great co-workers.

Cons

Less hours to distribute. When company is not making their days you suffer for it. Not everyone is on the same page when getting the work environment organized. Management not easy to talk to. They don't try to look out for their employees.

Explore other reviews about J. Crew

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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