5.0
9 Apr 2013
Current employee, less than 1 year
Fort Myers, FL
Recommend
CEO approval
Business outlook
Pros
The training program is very involved. Any confident person who goes through the program will be very pleased and feel very empowered. J. Crew gives the employee a lot of autonomy in regards to customer service and there is a sense that "the store is your kingdom." The management is always eager for feedback, positive or negative and very frequently acts on that feedback. Performance based pay is also very nice.
Cons
The only negative is the strict visual requirements the stores must maintain. This removes much of the creative process from the employee and results is a workplace that tends to become "stale" from a visual standpoint.