Great company, great people! - Associate Store Manager ASM J. Crew Employee Review

4.0
9 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Open talk policy- simple to get in touch with upper management and they always respond. In fact, they're always personable. Over time, I built many professional relationships with my regionals, vice president, district manager and co-managers within my district. I loved my district manager and regional as well as my merchant manager. Great pay and PTO- (Paid Time Off) Full time exempt employees start with 20 days and with seniority bumps up to 25. Great benefits and discounts on awesome clothing. This is definitely a career oriented company (for most people). Flexible schedule most of the time, each store has sufficient managers so you can easily take time off, change your work schedule. You are mandated to work only 40/hours a week. Simple policies/procedures and good corporate structure- Simple yet challenging work environment- perfect for people and self development. Anything you do know or need to know, they give you all resources to find it out. This is a strong company and many opportunities are available. I love this company! It isn't for everyone but if you can find your place, it's a mutual love!

Cons

The company is growing and expanding so things are a little chaotic at times and the workload can be a little overwhelming. You just have to take some weeks day by day (sometimes hour by hour) and prioritize!

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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