It's what to expect from retail. - Lead Cashier J. Crew Employee Review

4.0
6 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Great clothes (sometimes it gets a bit questionable), met some great people along the way.

Cons

A few awful customers here and there (why is running out of a certain sweater considered "absolutely ridiculous"?) but it happens no matter where you go.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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