Great for flexible part time work! - Sales Associate J. Crew Employee Review

4.0
14 Apr 2014
Recommend
CEO approval
Business outlook

Pros

The scheduling was flexible due to the number amount of employees on staff. You get to see new product early before customers are able to shop for it. You get to see celebrities come and shop on random occasions.

Cons

I wish I would have received more support from the management staff. I have been a sales associate for another retailer, but each store and environment is different. I didn't like the tension and hierarchy, so to speak, amongst those who were "sales associates" and those who were "personal shoppers". We both do the same thing yet personal shoppers are treated as though they are more of an asset to the team and claim territory on the same sales floor. I have been a sales associate just as long as them, I expected to receive the same treatment.

Explore other reviews about J. Crew

5.0
23 June 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and friendly culture

Cons

Too much work and Sometimes understaffed

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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