lack-luster experience. saw the brand go down as soon as it came up - Visual Merchandiser J. Crew Employee Review

3.0
13 Aug 2014
Recommend
CEO approval
Business outlook

Pros

great discount. decent benefits - 21 days PTO for full-timers first starting out. compensation was competitive, i felt comfortable with what i was making and later found out i probably could have asked for more.

Cons

the main challenges for me were that the company values did nothing to empower or build the associates. they were treated as a dime per dozen, were paid poorly, and barely had hours for them. Most made less than $9.25 with no obtainable bonus structure. Sure, we had a good time and met great people but after a few months working there, everyone realized how direction-less it became. The main reason I left was because the expectations were near impossible and i consistently went home feeling like i didn't do a good job, when in reality their expectations were very unrealistic. How is it possible to successfully staff a store for great customer service and preventing LP issues with only enough hours for 6 people the entire day in an over 6000 sq ft location?

Explore other reviews about J. Crew

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Really nice working culture, everyone is collaborative and working together. Very low employees turnover

Cons

Pay could be better. Leadership not aligned, lots of changes and stress falling on production to make it haplen

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