Pros
Remote work, schedule was predictable
Cons
There were so many. From micromanagement, dead leads (I called a few people who hadn't made a purchase from JJK since before I was born. I'm serious), and overall just a soul sucking environment. I did the "academy" process and even within those three months I was so burnt out that I left after only 6 months with the company. Leadership seemed to show favoritism, and a few of the trainees I was working with were let go for "performance" despite hitting metrics. They would also expect you to hit a certain number of dials per hour, while also having conversation length times that made hitting both impossible. It's basically impossible to dial 80 people an hour and also have several 45 minute phone calls in a single day.