Pros
Fortunate enough to work with great people
Set you up with a good computer
Free coffee and they had a Keurig
Open office environment
Cons
Work is set at 830-530 but you are "understood" to be there before and after those times, if not you usually get a snide remark or an email in the morning. Plus pipeline management on the weekends.
No effective CRM or pipeline management system in place.
No upper management structure, there is a CEO, VP of Finance and more recently a HR person. Everyone else is a sales rep on essential the same level.
High turnover ratio. Personally saw over 50 people come and go. And to this day I believe there are 5 people at the entire company that are left from the day I started, two of which started with me.
There is no real customer service for the clients, they have their sales reps, who are already supposed to be making 100+ dials a day without having to deal with complaints, etc. Thus clients tend not to be reach or serviced. But with huge turnover, your clients don't know who to call because chances are their rep is no longer there.