2.0
19 July 2016
Former employee
Maplewood, MN
Recommend
CEO approval
Business outlook
Pros
The employee discount was very good.
Cons
Inadequate training--policies and most procedures were not provided or explained. Safety concern: can't get outside lines for many phones to call 911 or another store. Point of sale terminals were slow, complicated, froze up, and cumbersome. Basic supplies (pens, tape, bags) disappear. Short staffing causes customers to complain. A few supervisors were nice, but most didn't care and lacked the people skills necessary to manage others. Hours were unpredictable and communication was non-existent. Emphasis on opening credit card accounts and not on providing good service.