Operations Manager - Operations Manager JCPenney Employee Review

1.0
7 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Employee discount. That's it. There was nothing else good about this company. Even the pay was mediocre for the amount of time I put into that place.

Cons

Everything was a con there. The staff are young and do not have good work ethic. You reprimand them and you get in trouble. They get paid to not work and yet you are accountable. There are not enough hours to get the support job done and no decent candidates since everyone applies for sales floor. The team is a bunch of old timers that are set in their ways and when you get on their case about speeding things up or actually DOING their job, they complain and you get reprimanded. Upper management does not actually care about your work life balance. As long as they are making a profit they are all smiles, once that profit disappears it's everyone's fault but their own. Instead of spending time on calls in office or at desk, working with the sales staff would show you actually appreciate them. I was there for only a short period of time because they burned me out expecting miracles without giving me the resources to make things happen. I left the company right before Black Friday as one last "screw you" for nearly killing me. They deserve what they get.

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5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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