It started out great until I realized how little my hard work was respected and valued. - Sales Associate JCPenney Employee Review

1.0
15 Feb 2012
Recommend
CEO approval
Business outlook

Pros

They were great with working around my college schedule, and they always give me time off when I needed it.

Cons

I didn't even know who the store manager was for a few months because she never leaves her office. The pay was absolutely AWFUL. They would hire holiday help with prior retail experience (this could be 2 months of experience) for more than the associates who have been there for several years. There was no respect from any of the management. They wouldn't even notice your hard work. There was also no competence from the upper management. The ASM was the only genuine person. The scheduling was so inconsistent. You could work 30 hours one week and 12 the next. This is not the job to have if you've got bills to pay. The list goes on, but you get the idea.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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