Went downhill fast. - Too Reliant On Credit Applications JCPenney Employee Review

1.0
22 Mar 2012
Recommend
CEO approval
Business outlook

Pros

The employee discount. The ease in engaging customers daily. The variety of merchandise sold and shown in advertisements and commercials.

Cons

Too reliant on credit card applications. If you don't get the 'minimum,' which to the company is an absurd amount especially for part-timers, you don't count as an employee. Lack of communication from management about many crucial things. Understaffing departments. Store doesn't look as presentable as it should because of this. Quality of clothing sold has gone down since I first started working there over 5 years ago.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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