3.0
13 May 2012
Current employee
Coeur d'Alene, ID
Recommend
CEO approval
Business outlook
Pros
The level of customer service and continuing effort for customer satisfaction is one of the very best I have every work within. The new advertising Campaings are fun and entertaining. Associate Discounts make it very hard not to shop ALOT.
Cons
In February a New CEO was brought in to Helo JCP transition in todays failing economy. Over haldf of the Store staff were let go and Now starting May 20 the salon associates will no longer receive the commission on Product sales or services but are being given hourly rate based on Productivity while the prices charge previously to clients are being lowered. Basically Every Stylist in the nation that work at JCP loose 25-40 % of there income and have no ability to recoup wages.