This isn't a workplace, it's a high school cafeteria. - Anonymous employee JCPenney Employee Review

1.0
19 Dec 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy to learn job. Was fully trained at all aspects within a week. Flexible hours, but you have to set your schedule weeks in advance.

Cons

The cons are obvious. They got rid of all the full time workers to fund the transformation, so the only people here are 20 year olds who started when they were 16. They're in supervisor roles now, which is great. There's nothing like a 30 year old college educated newbie getting yelled at in front of customers for 'leaning on the counter' by a 20 year old that talks on their cell phone in the fitting room all day. Also, if you say ANYTHING about another worker, rest assured they will know about it within 5 minutes. There's nothing that says 'great work environment' like keeping silent all day out of fear of retaliation.

Explore other reviews about JCPenney

5.0
7 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours great staff. Enjoyed my time

Cons

The pay could be better.

1.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

The employee discounts were alright

Cons

As a Cashier or Omni associate they don't take you seriously. Leadership loves to play hot potato with responsibilities and many times cashiers gets stuck with it. When dealing with angry customers they the managers don't show up or completely undermine you making you look like an ___.

See reviews by: Helpful|Rating|Date|All