Not the Best for Management Position - Assistant Store Manager JCPenney Employee Review

1.0
23 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Easier to take vacation since there were so many managers, but it had to be on the terms of the General Manager and what she said was ok to take, she always forced people to take a full week straight which was not always my need and would have preferred just a few days.

Cons

Just awful General Manager who spoke to people however she pleased since she was the general manager. I often felt very belittled by her and I thought she got off on making me feel that way. Learned a lot about what not to say to employees by working with her. Work life balance was awful, I don't mind working the nights and weekends but when you have extended hours still make it an 8 hour shift, don't make closers come in and work 10 or more hours just to keep lunches at the same time for openers, figure it out and don't flip out all the time about it. No real development or coaching, in fact, not really sure if the General Manager even knew how to coach people or about the coaching process. General Manager intimidated almost everyone. I heard from all employees that they were afraid of her or scared to speak to her about anything, so they said nothing. I felt like a lot of the time it was because of the way she reacted to people, flipping out and screaming at people all the time, or screaming over the radios at people so customers could hear her. Her facial expression and glare also often intimidated people or scared them and they were afraid of her.

Explore other reviews about JCPenney

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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