A good first Job - Retail Sales Associate JCPenney Employee Review

3.0
28 May 2021
Recommend
CEO approval
Business outlook

Pros

Overall this is a great place to have as your first job. There's a lot of different departments to work in, and It taught me a lot of good social skills and how to interact with the public. My managers were very flexible with my full time college student schedule, and always gave me an opportunity to step up and have more responsibilities.

Cons

The biggest con I encountered as a sales associate was that the management I had let customers do what they want. They would hound us about rules and policy and tell us not to give anyone anything (discounts, coupons, etc), but then turn around and do it at the slightest problem, which made many regulars come to expect it as special treatment that caused further problems.

Explore other reviews about JCPenney

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and great team.

Cons

Credit apps are a very high priority.

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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