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      JCPenney

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      JCPenney reviews

      Customer Service Associate - Anonymous employee JCPenney Employee Review

      4.0
      3 June 2010
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Management and co-workers are excellent and pay is reasonable. Great opportunity to develop customer service experience. Enjoyable place to work.

      Cons

      Work could be stressful, especially during the busy shopping season. Working up the ladder is difficult. Long hours for new workers.

      Explore other reviews about JCPenney

      5.0
      21 June 2026
      Maintenance technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

      Cons

      Pay was low for the work load.

      3.0
      25 June 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      its a good starter job for someone in high school

      Cons

      schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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