It's O.K. depending on where you work - Catalog Sales Associate/Customer Service Associate JCPenney Employee Review

2.0
8 Sept 2010
Recommend
CEO approval
Business outlook

Pros

I liked the JCP in VA better. They treated me fairly. I didn't just make minimum wage. I was respected by the other employees and managers. I loved working there!

Cons

The JCP in IL was difficult to work at. I had a hard time with management. The employees acted snotty. I had to relearn everything I was taught because the 2 places ran differently. I got pregnant and had morning sickness and the flu at the same time and the one in IL couldn't understand why I couldn't be at work so they put me on a leave of absence. When I did go back, I couldn't work in the same area again and my hours went from 25 to 10 a week! That is just unfair!

Explore other reviews about JCPenney

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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