JCP review - Sales Associate JCPenney Employee Review

3.0
20 Sept 2010
Recommend
CEO approval
Business outlook

Pros

They have a benefits plan for part time employees. Eligible for a 401k after a year of employment. Recognition for gaining new credit card applicants and for providing great customer service. Family atmosphere.

Cons

Policies vary day by day--it depends on who is the manager of the day, confusing and frustrating for employees. Customers get confused on the stores marketing and coupons. Return policy not set in stone. Customers return worn merchandise. Hard to monitor shrinkage-no sensors in the store.

Explore other reviews about JCPenney

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

See reviews by: Helpful|Rating|Date|All