Contact Center Rep II - Contact Center Representative JCPenney Employee Review

4.0
26 Jan 2016
Recommend
CEO approval
Business outlook

Pros

This was a call center where we only spoke to employees, which is a plus. 25% discount inside JCP They offer PTO

Cons

It was very hard to get any time off They do require you to work weekends

Explore other reviews about JCPenney

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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