My overall experience while employed at Jcpenny was ok - Customer Service Associate JCPenney Employee Review

3.0
19 May 2011
Recommend
CEO approval
Business outlook

Pros

Got to interact with customers Good location and was close to where i lived at overall ok place to work

Cons

Pay was not good had a ton of displays to build manager always had a attitude training could have been alot better

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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