Iconic 50+ year old brand in hyper growth mode - Senior Marketing Strategist JD Power Employee Review

5.0
15 July 2021
Recommend
CEO approval
Business outlook

Pros

If working for a brand with a strong reputation is important to you (as it is to me)-- J.D. Power offers that in spades. The name compels doors to open and attention to be paid in scenarios where the same message might go unnoticed or might be flat-out denied if presented by another brand or its employees. I have had exposure to almost every meaningful industry in the US and around the world because J.D. Power has a dedicated business unit for all of them-- so boredom or stagnation has never been an issue (to say the least). This also produces way more data and thought leadership content than any marketer could use in a lifetime. Marketing is a newer, dedicated department relative to the over 50-year history of the company. Even so, marketing is brought in by the business units as a trusted partner in many cases (some more than others). The company is in GROWTH mode... M&A is a constant, which keeps everyone super busy but I see that as a positive as someone who needs a steady stream of challenges and projects to thrive. The benefits are pretty outstanding in my opinion (work from anywhere in most cases, meetings free Friday's, unlimited time off, a few 4-day weekends during the summer, Master Class subscription, solid health and retirement, etc.). I've been here for going on 4 years now and many of my coworkers have been here for 10 or more years (through ownership changes, re-organizations, etc.) and I think that's a pretty telling statement in itself.

Cons

Being owned by private equity places a good deal of financial pressure on the sales and business units, which can lead to downward pressure on the brand and the people responsible for protecting it. Thankfully, there are policies and a fully supportive CEO and CMO in place to keep the independent and unbiased aspects of the brand as unwavering priorities. Certain industry business units tolerate and even reward toxic behavior if it drives revenue but those are VERY isolated, few, and far between. There are lots of "idea" people and very few people to action them WELL, which is exacerbated by the EC's continual messaging about "innovation", which translates practically to anyone with an unfiltered thought thinking they can come up with a product. The good news is that processes are starting to take shape to wrangle that species of mess.

Explore other reviews about JD Power

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

1) good work and life balance, you can always leverage your spread time to have fun or improve yourself. 2) nice peers to work with, they are very supportive. 3) Good management in the team - people have clear roles to work on 4) Remote work!!

Cons

1) Not much career ladder to climb 2) hard to connect and build relationship with your peers since all online

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JD Power Response
6mo
Thank you for sharing your positive feedback about your experience as a UI/UX Designer. We’re delighted to hear that you value the work-life balance, supportive peers, clear team roles, and the flexibility that remote work provides. Creating an environment where people can thrive is very important to us. We understand how important meaningful career growth and connection are. Our Growth Strategy, new organizational structure and evolving culture are designed to create additional opportunities for relationship building and career growth. Thank you for taking the time to leave a review. We wish you continued success in your career. Thank you, J.D. Power
1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

7
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JD Power Response
2d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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