Support positions are made to feel like second class citizens - Financial Officer/Assistant Vice President JPMorganChase Employee Review

2.0
3 Aug 2012
Recommend
CEO approval
Business outlook

Pros

-Good benefits -A fair amount of friendly people going throught the same grind as you -One of the better banks in terms of layoffs, have not been as quick to reduce headcount

Cons

Many -Pay is below average-I reiterate what others have said that the only leverage you have on salary is during the hiring stage. Once you are in, forget it, unless you are really tight with your manager. My raises/bonuses never exceded 10%, and that was in stellar years, figure 5% on average for support positions, and thats for TOP performers! -Unless you have a manager willing to really go to bat for you, you will never be promoted. Doing a good job is not enough, you have to be an all-star. I have heard of people who had to leave the company, and then come back to get to a higher level. -Spoiled front office personnel-rich pricks that are upset they spend their whole lives in the office. They make millions, and its never enough. Young analyts/associates driven purely by greed. -Finally, as the title says, unless you are in the "front" you are in the "rear". Support personel, ie those that dont generate revenues for the company, are an expense, and you are treated as such. Accounting is typically seen as a profession, not here. Very clear line between who is valued and who isnt.

Explore other reviews about JPMorganChase

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to learn and great benefits

Cons

tough to stand out, very competitive

4.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

They treat people well overall. It's all about connecting to others to get anything done, so if you're great with networking and maintaining connections it's a good place to work. Honestly the kindest layoff I've ever experienced, including genuine internal support to find another job. Still doing meaningful DOI work, including some of the best friendly benefits out there.

Cons

If you don't have a highly specialized cyber security skill set or work at a main campus in Texas, Ohio, Delaware, New York or New Jersey don't expect to ever move up the ladder. Staying focused on goals OR successfully communicating strategy pivots seems to be beyond most MDs in Global Technology. They seem to be having a re-org problem at the moment. I had 5 managers in the last 365 days I was there, hardly time to get any work done and then challenged at the end to show impact or delivery, all you can do is shrug and say 'tell me how, when you moved me every 2 months?"

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