Challenging and Rewarding Role at JPMorgan Chase - Account Escalations Specialist III JPMorganChase Employee Review

4.0
24 July 2024
Recommend
CEO approval
Business outlook

Pros

Working as an Account Escalations Specialist III at JPMorgan Chase has been incredibly fulfilling. The role offers a dynamic and fast-paced environment where I've had the opportunity to tackle complex issues and find innovative solutions. The team is collaborative and supportive, fostering a positive work culture.

Cons

Expectations were not clearly communicated after employees had been upskilled.

Explore other reviews about JPMorganChase

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to learn and great benefits

Cons

tough to stand out, very competitive

4.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

They treat people well overall. It's all about connecting to others to get anything done, so if you're great with networking and maintaining connections it's a good place to work. Honestly the kindest layoff I've ever experienced, including genuine internal support to find another job. Still doing meaningful DOI work, including some of the best friendly benefits out there.

Cons

If you don't have a highly specialized cyber security skill set or work at a main campus in Texas, Ohio, Delaware, New York or New Jersey don't expect to ever move up the ladder. Staying focused on goals OR successfully communicating strategy pivots seems to be beyond most MDs in Global Technology. They seem to be having a re-org problem at the moment. I had 5 managers in the last 365 days I was there, hardly time to get any work done and then challenged at the end to show impact or delivery, all you can do is shrug and say 'tell me how, when you moved me every 2 months?"

See reviews by: Helpful|Rating|Date|All