Pros
- Approachable CEO. He encourages open communication and welcomes feedback - Great camaraderie within the ground team
Cons
- COO is not operationally knowledgeable - COO exhibits favoritism behavior very openly and very defensive (tends to react than respond) - Lack of transparency (information not disseminated timely or hidden from staff which could hinder the work on the ground) - Lack of leadership and mentorship - No respect, empathy, appreciation, recognition and support provided to the staff (especially to those who have worked tirelessly beyond working hours in ensuring the business continuity of the company) - COO has the inclination to micromanage when she realizes she is losing control of her power, even though the team is leading and functioning well and independently