Still a good place to work, but they have work to do. - Senior Account Executive Jamf Employee Review

4.0
10 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The people at Jamf are some of the best people I've ever worked alongside. I've made many legitimate friendships that will live long past being just coworkers. Most of the people I work with genuinely care about me and I enjoy working with them and getting to know them better. Good work/life balance, good benefits, and remote work seems to be here to stay. The direct managers I've worked under during my time at Jamf have been the best managers I've ever had in my career. They truly cared about me, my well being, and my career aspirations. Culture is still good, even if it's not the same as it was as a "startup". Finally, it's a great product, very well positioned for future growth, and our customer's still love us generally speaking.

Cons

Executive leadership seems lost in how to communicate a vision and plan to the company. Faith in them is at an all time low. Our prior CEO Dean's shoes were going to be impossible to fill as he was the most passionate, caring, loving, emotionally intelligent leader I've ever met. John Strohsal has completely whiffed at trying to fill those shoes. John lacks enthusiasm, hasn't communicated a plan, is unnecessarily defensive anytime we talk about the company situation, culture, and feedback, and worst of all he has been entirely ignorant to the pulse of the company and the contrast between him and Dean who he took over for. Most of us would have trusted Dean with our lives, and right now I wouldn't trust John to watch my cat. I know John better than the rest of the executive team, so I'm only commenting on him despite the blame being spread around pretty equally. John is not a bad guy, when you talk with him 1 on 1 he is entirely different. Yes, he's a bit quiet and more of an introvert, but he is understanding, realistic, and smart. But on an all company meeting none of this shows. He could use some executive coaching around internal communications and how to motivate a company. Outside of executive leadership, the one area Jamf has struggled with the entire time I've been hear is training and career growth. So many changes get rolled out and new products launched, yet the opportunity for the sales team to learn about these, get the talking points, and really train our sales "muscles" is basically nonexistent. If we do get trainings they tend to be very 100 level classes focused on the weakest on the team leaving those of us that are good sellers to fend for ourselves to keep improving. I would love to see a top tier sales training program developed at Jamf like some other companies sales programs are. But I don't hold my breath as senior leadership seems stretched so thin they can't even keep up with the duties on their plate now, yet alone creating a new sales training program.

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Jamf Response
1y
Thank you for your comments and for calling out our great people and people leaders. Based on our Engagement Survey, 90% of our employees feel their manager truly cares about them! Our leadership places great importance on our culture, core values, and a continued focus to ensure we remain a great place to work for all employees. Jamf has seen much change in the past year, however our mission to help organizations succeed with Apple remains and our strategy continues to be to manage and secure Apple at work. As part of our strategic and annual planning processes we assess progress on the strategy and review and update our initiatives that help us deliver on our mission. Our CEO and the executive team continue to leverage our communication channels including our monthly Jamf report, our manager forums and our extensive slack channels to regularly keep our employees updated on company strategy, product innovation, customer experience, financial performance and the evolution of our culture. We highly encourage all of our Jamfs to listen in and participate in these opportunities.

Explore other reviews about Jamf

5.0
25 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, culture, and community drive Jamf. Pay can always be better, but is fair to the market.

Cons

Some growing pains recently, maturing from a start-up to a stable company with new technology, such as AI, competing with internal resources.

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are pretty much the only positive at this point. Working hybrid is nice, but pales when we used to be fully remote with no issues.

Cons

The senior managers of Technical Support are driving this org into the ground. Employees are no longer a human, no longer an employee; we are now just numbers. KPI requirements have gotten ridiculous requiring employees to almost literally fight over available work to make ourselves look better. Its a complete sham, a numbers game. There are those of us that are legitimately here for our users and administrators, but the quantity of work has vastly outweighed the quality.

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