Not up to standard - General Manager Jay Suites Employee Review

I worked there for about 6.5 years. I would highly recommend not working for Jay Suites if you can avoid it. There are many reasons why: 1. Low pay. I ended my time there as a General Manager at $23 per hour. Performance reviews and raises are rare. I had to work just about every weekend to make a living wage (for New York standards). I also made a very low sales commission % from leasing with very few leads because I had to share leads with the Founder. 2. No real health benefits. The system for health benefits is on a reimbursement model. You are expected to get health insurance through New York State of Health, pay your monthly premium with your own money, provide proof with both an invoice plus receipt every month, and eventually get reimbursed up to a certain amount. The issue I had with this is that there was no automated system to be reimbursed so what would happen is I'd have to follow up with the Co-Founder by email and phone 3 to 5 times every month to try to get reimbursed by check, sent by messenger. More often than not, I'd have to make 2-3 payments before ever getting reimbursed. I also personally felt that the amount for reimbursement was insufficient since the plans were very expensive. After 1 year you'd get 25% reimbursement up to $500. 3 years 50% up to $500, and 5 years 100% up to $500. Lastly, when I gave my notice to leave because I found a better job with health benefits, they canceled my last 2 health insurance reimbursement checks ($1,000) before they could clear. No explanation as to why. 3. Very little PTO. After 1 year, you get 5 paid days of vacation time per year. You also receive 8 paid sick days per year (2 sick days per quarter). This never increases (at least it didn't for me) 4. Micromanaging from the owners. If you do not answer an email call or text within a very short amount of time, you'd receive several more calls emails, or texts asking why you haven't answered. You are also expected to speak quickly at any time otherwise you'll probably get cut off mid-sentence. I found that it was difficult to feel empowered, be creative or take ownership because of this. 5. Late commission payments. Same with health insurance reimbursement, I was always paid commissions late so it was always very stressful when bills were due. The determining factors for when you'd be paid seemed to be how busy the owners were to verify each item on your commission sheet, how much they had to pay you, how upset you were from having to wait, and who you were/were you of value. 6. No HR person. One of the owners of the company says he is the H.R person. The issue with that is since he's the one who helps create the flawed employee experience, it would mean that if you ever have any of the issues listed above or below, you'd have to complain to him about...him. In my experience, you're never really heard. Having an HR person would require them to pay someone to tell them that a lot of what they do is wrong - never going to happen. 7. Unethical behavior - A lot of their business relies on an auto-renewal clause in their lease agreements with the members (if you don't give the notice to leave 30 - 90 days in advance, you automatically renew for the same term, usually 12 months, or get sued for the amount of the term). Since most of the members signing the agreements never really read it well enough to understand or maybe forget to give notice, they auto-renew and get extremely upset with anyone in their path (you). I was once even accused of sexual harassment by someone because they were so desperate to get out. I was told by management to ignore him because he just trying to get out of his lease. I understand that it's their responsibility to understand what is being agreed to but there was a very clear game of "I hope you forget to give notice". Disingenuous. 8. Most of the staff is found on Craigslist because it's free. 9. Out of date dress code - IMO 10. Recruitment clause mentioned in member agreements. You cannot work for any of the member companies otherwise they will get sued. 11. Zero investment in cyber security. Everyone just has Gmail on their phones and computers with leases, social security numbers, and private information floating around everywhere. 12. Diversity and Inclusion. As a person of color, diversity & inclusion have become very important to me. This company does not actively promote diversity and inclusion. I'm not sure if upper management even knows what that means. 13. Development - There are no tools to help employees develop to get better. Much needed for sales and hospitality.