Routinely hires and fires staff every 3 months. - IT Technician Jennings Computer Services Employee Review

A well balanced and critical but somewhat fair review. Almost. Unfortunately, there are several factual innaccuracies in this review that need to be addressed. It is true that Jennings has had a period of staffing difficulties. The Jennings candidate selection and interview process was not effective and some poor recruitment decisions were made. A significant investment (time and resources) is required to bring technicians up to the high standards required to perform Apple authorised repairs. When Jennings has identified that the investment is unlikely to be returned action must be taken. This is why there was a (short) period of churn. Jennings DO NOT hire/fire every three months. Nor has the services of a recruitment agency ever been used. Whoever provided the confirmation is misinformed. All trainees have access to all the required documentation and tools prior to qualification. Jennings require their technicians to be able to use their initiative when resolving problems. Jennings offer guidance and support but do not have the resources to provide hand holding. Jennings do not employ any "assistants". Most front of house staff do not have the required access to mark repairs as complete. Perhaps the confusion was closer to home. Sorry that your employment at Jennings didn't work out.