10mo
Thank you for taking time to share this feedback. We’re glad you’ve experienced strong pay, a remote setup, and cross-team collaboration—but we’re concerned about the issues you raised around job security, management support, and communication.
Just to clarify, we don’t currently do not have a “Helpdesk Technician” position at the company, so it’s possible you’re in a similarly titled role or left your feedback at the wrong company. Either way, your perspective matters.
If you’re willing, please email peopleteam@jerry.ai . We treat every conversation confidentially and use it to improve leadership coaching, team support, and career-path clarity.
Thank you again for speaking up. Constructive input like yours helps us build a workplace where people feel secure, supported, and heard.