Room for improvement - Jibjab Employee JibJab Employee Review

As CEO, nothing bums me out more than waking up to a negative review on Glassdoor. Seriously, nothing. The well being of our employees is #1 on my priority list and clearly this former employee did not have a good experience. That sucks for everyone. I'd like to follow up on just a few of the points in this review: 1. I believe transparency is necessary to build a great company. Glassdoor is a vehicle by which employees can tell us what they are thinking -- the good, the bad and the ugly -- in a trusted, anonymous forum. The idea that we "demanded" good reviews is patently untrue. We invited employees to share ALL of their experiences, good and bad, so that we could identify any issues and tackle them. Opening ourselves up like that was a big risk and not something a lot of companies do. To have it listed here as a negative against us hurts. 2. Regarding comp and benefits, there are plenty of reviews on Glassdoor that tell the opposite story so I invite readers to reference those reviews for counter points. I will say that I am a voracious reader of market compensation data and like to keep the team at the top of the range. Sometimes there are bubbles and newly financed companies skew the market, but those companies don't stay in business for 15 years like we have. I believe we offer the best blend of comp, benefits and job security (e.g., we're not going to blow through our venture capital money in 6 months) in the LA market. 3. I am not sure what growth this former employee is referring to but to say we are not growing is uninformed. Revenue, headcount, etc. are all up and to the right as they have been since we started seriously scaling the business in 2008. We also just moved into a great 21,000 square foot studio. Lack of growth is certainly not an issue. 4. Regarding career growth, if you are looking to do big things and OWN what you do, then the sky is the limit at JibJab. Other companies have big teams with small contributions by each member. Here, each team member makes a meaningful contribution. Our technologists write code and our artists produce content that is used and seen by hundreds of millions of people. There are many, many examples of people at JibJab who have grown into big roles by exuding passion and dedication to their craft. Thank you for taking the time to read this response. I am truly sorry this former employee had a bad experience and wish he or she would contact me directly so I can get more insights into what went wrong with their experience. That said, if you are considering a job at our studio and have any concerns about what you have read here, please email me and I would be happy to discuss. My email is simply my first name at JibJab dot com.