Con artists - Franchisee Jim's Group Employee Review

1.0
21 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Being outside Independence Fitness Great customers

Cons

Jim and management team are only interested in signing you up to purchase. I was struggling to pay my fees 6 months in over Christmas. My franchise contract was terminated and i was unemployed and $45,000 out of pocket a few days after Christmas.

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Jim's Group Response
2y
Don't know why this is allowed on our Jim's Group company account. We have 5,350 franchisees and don't know why Glassdoor allows ex-franchisee reviews on our company profiles. Our first-year failure rate is around 9-10% , our franchisee selection process let us down in this instance.

Explore other reviews about Jim's Group

1.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Thursday lunch was supplied which was pretty good

Cons

There was no help with your job from the start, no guidance whats so ever. Other co-workers would try to help but they were swamped as well. Management was useless. The COO has the emotional intelligence of a sock. Way in over his head. You could never get him when you needed him. The Sales process was lengthy, with no guidance made it incredibly hard. I had a 5 hour dispute over email to get commission i was owed because accounts didnt know sales was supposed to get commission until they heard it from COO. No one seems to know what they are doing. Every one was talking behind each other's back and the turn over of employees was mental. In my first 8 weeks 3 were walked out and 3 others quit from what I expect was burnout.

1
1.0
1 May 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, work independently, and get to manage your own schedule.

Cons

No actual support from the head office. High fees, no training, no technical help. They always blame franchisees and never listen. Even unfair customer complaints are pushed to you, and they never help you get paid.

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