Don't work at head office - Anonymous employee Jim's Group Employee Review

Thursday lunch was supplied which was pretty good

There was no help with your job from the start, no guidance whats so ever. Other co-workers would try to help but they were swamped as well. Management was useless. The COO has the emotional intelligence of a sock. Way in over his head. You could never get him when you needed him. The Sales process was lengthy, with no guidance made it incredibly hard. I had a 5 hour dispute over email to get commission i was owed because accounts didnt know sales was supposed to get commission until they heard it from COO. No one seems to know what they are doing. Every one was talking behind each other's back and the turn over of employees was mental. In my first 8 weeks 3 were walked out and 3 others quit from what I expect was burnout.

Flexible work hours, work independently, and get to manage your own schedule.

No actual support from the head office. High fees, no training, no technical help. They always blame franchisees and never listen. Even unfair customer complaints are pushed to you, and they never help you get paid.