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      Jim's Group reviews

      SATY THE F AWAY - Franchise Owner Jim's Group Employee Review

      1.0
      3 Feb 2024
      Franchise owner
      Recommend
      CEO approval
      Business outlook

      Pros

      I'll be releasing a series of YouTube videos to inform others about the reality, potentially saving them significant expenses that could be better invested elsewhere.

      Cons

      Regrettably, I've encountered severe management issues with Rocky and witnessed a lack of effective leadership from Jim himself at Jim's [Fencing/Mowing] Divisions. It seems that Jim's outdated approach is hindering progress, and the associated fees for Fencing and Mowing services do not align with the value provided. I believe it's time for a change in mindset and a commitment to improvement. In an effort to shed light on these concerns,

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      Jim's Group Response
      2y
      This franchisee was terminated for not paying a warranty fund claim in which Jim's had to pay a customer $7,000 to cover the franchisee's bad work. We moved this franchisee into another division and also multiple franchisors to try and help them be successful. Franchisee also was involved in a hit and run on CCTV and refused to provide details to the person. In the end we had to terminate this franchisee for not paying the warranty fund and our franchisee selection process let us down in this instance.

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      1.0
      8 Nov 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Thursday lunch was supplied which was pretty good

      Cons

      There was no help with your job from the start, no guidance whats so ever. Other co-workers would try to help but they were swamped as well. Management was useless. The COO has the emotional intelligence of a sock. Way in over his head. You could never get him when you needed him. The Sales process was lengthy, with no guidance made it incredibly hard. I had a 5 hour dispute over email to get commission i was owed because accounts didnt know sales was supposed to get commission until they heard it from COO. No one seems to know what they are doing. Every one was talking behind each other's back and the turn over of employees was mental. In my first 8 weeks 3 were walked out and 3 others quit from what I expect was burnout.

      1
      1.0
      1 May 2025
      Franchise owner
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work hours, work independently, and get to manage your own schedule.

      Cons

      No actual support from the head office. High fees, no training, no technical help. They always blame franchisees and never listen. Even unfair customer complaints are pushed to you, and they never help you get paid.

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