Great job, company...not so much. - Life Safety Systems Sales Representative Johnson Controls Employee Review

3.0
19 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great name, and there is already a wide customer base locked in.

Cons

Manager did not help at all, actually made my job harder.

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Johnson Controls Response
1y
Thank you for sharing your feedback. We’re sorry to hear about your experience and that you felt unsupported by management. At Johnson Controls, we believe in the importance of strong leadership and teamwork, and it’s concerning to hear that you did not receive the assistance you needed. We value transparency and open communication at all levels, and we will share your feedback with the appropriate leadership teams to ensure we are addressing any gaps in support or understanding. Your input is essential as we work to create a better experience for all employees.

Explore other reviews about Johnson Controls

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Great employees, people, and pay. Excellent 401k match

Cons

Nothing, slow moving upper management but that’s at every large company

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Johnson Controls Response
1mo
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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