Pros
The frontline staff is awesome. I love working with my coworkers and with the public in general. Beautiful and clean buildings and good benefits for full timers.
Cons
Very little opportunity for growth. Very competitive hiring process makes it very difficult to move from part time to full time. Managers often ask for feedback on how to improve the organization and then ignore responses. Communication between admin and frontline staff is poor. Part timers and circulation staff are treated as second class citizens compared to full timers and other departments. Strict hierarchy makes it hard to work together on fixing issues. There's a good IT team but the technology in general is very faulty and makes day to day work challenging. Poor work life balance due to heavy weekend hours.