Leadership does not know to support a team. Corporate leadership consistently fails to communicate and live up the full transpercy they expect from you. Very little training offered that will allow you to be successful in your role from the corporate office to the donation centers. Most employees are over worked and overwhelmed with vary little support from corporate leadership. Most managers have no idea what they’re doing because training is severely lacking across the board. They pay is not nearly high enough to compare to what will be required of you. Very much start up culture in the worst way. Like they did the bare minimum of research on how to efficiently run a company before they started one. Systems and policies are an absolute mess and often contradictory. Benefits leave MUCH to be desired and are basically non existent. Far less sick time or pto as most companies are able to offer. Insanely expensive insurance that is also fairly useless. Since it it such a stressful and toxic work environment, staff is ALWAYS short so expect to work overtime doing at least 5 peoples jobs with no overtime pay and not so much as a thank you.