Pros
- WFH option - Fair work-life balance - Decent benefits - Challenging work
Cons
- Dated technology being used - A lot of software bugs/data integrity issues - Several upset customers - Feels like you are always in firefighting mode - Not exactly an innovative workplace - Company operates without a president - Very little transparency between management and the workers - Unfortunate office politics and employee favouritism - Leadership style is mostly fear/intimidation-based - Limited mentorship and opportunities for professional development/career growth - Much of the focus is on acquisitions rather than improving the existing company/products - Almost no cross-departmental communication/collaboration - Very high employee turnover and burnout rate (especially PS and Support) - Vague bonus/commission structure (be ok with just the base salary, despite what you are told during the interview) - Uncompetitive pay (especially if you live in the GTA) - PS department lacks people managing experience