Chaotic - Sales Associate Journeys Employee Review

1.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

None! Everything was disorganized and chaotic.

Cons

1) Competitive sales, with no commission or extra pay for more sales. The only perk for having great sales is not getting fired! THEY WILL FIRE YOU if you do not meet many sales goals you earn nothing for. 2) Harassment! Due to the competitive sales, with the risk of losing your job, this means your co-workers hate you, and bring toxic hostility if you get a sale, or will lie and input their information for your sale. It is a toxic environment and this is a teen shoe store nothing fancy. 3)Harassment Part 2! The customers DO NOT want to be followed around every inch of the store, they do not want employees down their necks or staring at them constantly. However, Journeys tells you to hover over them and keep asking questions even if they want to be left alone. When a customer wants space, you give them space. I saw many employees continuously approach after a customer rejection because these employees want to keep their jobs and management is watching your every move. Customers are not happy, and employees are stressed out. 4) Pay is $15 no negotiation, no increase.

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Journeys Response
2y
Thanks for your input. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.

Explore other reviews about Journeys

5.0
17 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Discount was very good

Cons

Pay was not very good

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Journeys Response
3mo
Thank you for sharing your review! We truly appreciate your feedback!
2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
6d
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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