Positive Culture and Exceptional Leadership - Customer Support Manager Jumbo Interactive Employee Review

Great people, a genuinely supportive culture, and a lot of trust and flexibility in how you work, very outcome focused. There’s a strong focus on wellbeing, work-life balance, and creating a positive employee experience, which makes Jumbo a rewarding place to work oh and the free lunches are great. The work is meaningful, teams are collaborative, and there’s a real sense that people care about doing things well and pushing each other to deliver.

As with any evolving business, priorities can change quickly and that can sometimes create ambiguity, but it also comes with opportunities to shape improvements.

Great salary, cooked lunches, flexibility, good bonuses. Truly, good on paper.

Gaslighting, sexism, inconsistency in goal setting, reactive environment. Nothing is good enough, even when you have a record year of sales. Always feel like you are in trouble, distrust from senior leaders. Under-performers rewarded - office gossip and politics is rife. Senior leadership lack emotional intelligence and social skills. A year of rapid growth seemingly led to the downfall of the company culture. No accountability from senior leaders for this.