Best Company I've worked in thus far! - Customer Service Representative Jumpcut Employee Review

5.0
26 June 2019
Recommend
CEO approval
Business outlook

Pros

I've been working as a CS Agent for so long and most companies tend to neglect the health of their agents. Sometimes, some will even question why you have to take a leave of absence for health or personal matters, but with Jumpcut, they understand if you need to take a break even if it's as simple as being tired or lacking sleep (because sometimes, you're just at your limit). One of the many best things in Jumpcut is the flexible hours. If you're a single parent or just someone who's looking after a family member, then just notify your manager if you'll be late for your shift or if you need to adjust your schedule for the day. Another thing I definitely consider a pro is how understanding the company is of your situation. They'll be just and fair to you so long as you communicate what happened. Bottom line: I love working for Jumpcut!

Cons

Not sure if this is considered a con, but as a head's up for certain individuals interested in applying, this isn't a company you can last in if you only want to stay "mediocre" or not push yourself to do better. It's not a place you'll enjoy working in if you only want to do what is expected of you and not be proactive.

avatar
Jumpcut Response
7y
Hi! Peter here. I’m glad to know you love working here! We truly care about our team members and we want to make sure that all of you guys are at your peak performance and are able to have a fulfilling career. Thanks so much for taking the time to write this review -- I sincerely hope you continue to have fun and be challenged at work. Thanks for everything! Peter

Explore other reviews about Jumpcut

5.0
4 Oct 2022
Recommend
CEO approval
Business outlook

Pros

amazing benefits, great culture, great vacation policy, really fun atmosphere

Cons

rapidly changing business models that lead to downfall

4.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

An excellent team. Really enjoyable experience working with everybody in the creative and production departments. Everybody was super cool and talented.

Cons

The stability of the company was unfortunately not... stable. The company went down and had to have large layoffs that really left the team shorthanded.

See reviews by: Helpful|Rating|Date|All