Wierd culty vibe. Avoid. - Anonymous employee Juul Labs Employee Review

1.0
9 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay, autonomy, famous brand with slick branding

Cons

AN FMCG company masquerading as a tech company, without the commercial know experience. Objectives change almost daily. Senior managers are paranoid and obnoxious. Wierd culty vibe where staff go on and on about the mission and seem to have fooled themselves into thinking they aren't a spoke on a wheel. Awful sick pay, poor crm and an wierd brainwashed staff. uk vape shops don't care about juuls mission. You just lose credibility and come across as some brain washed member of a cult if you speak like that to a retailer. So. So. So glad I'm gone. I suspect next year all staff will have to stand and sing a juul song every morning before they are allowed to start their day.

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5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fun exciting sales team Sales leaders enabled us well Great culture

Cons

Things changed with all the regulation obviously

4.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

- great work life balance - amazing benefits - management is understanding - car, internet, phone, and fuel stipend

Cons

- no consistent yearly merit increases - reactive approach to the market - No clear communication between key account team and sales team

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