24 Mar 2020
Anonymous employee
KCAL Insurance Agency Response
6yWe appreciate your feedback. This is a very difficult time for us. Our company values the employee health and safety. However due to protecting our client's privacy data we are not authorizing any employee including management to work remotely. We are committed to provide highest quality customer services to our clients, and protecting their HIPPA data is very important to us.
The health and safety of our employees is also the company's value. At the beginning of the coronavirus outbreak, the company were providing masks to our employees. However, the masks were used up faster than we were able to secure more inventory for our employees. As of March 30, we were able to secure more mask for the employees to use in the office.
Employee who feel they met the qualification for unemployment claim may file the claim themselves. Employer cannot apply for employee's EDD. Please follow the EDD's unemployment claim guidelines.
We love to hear positive or negative feedbacks from past and current employee in the public platform. Every feedback in public platform are reviewed and discuss in our management team to improve our services to our customer, and ensure employees are happy to come to work.