Navien Tech Support - Tech Support Specialist KD Navien Employee Review

easy to access and communicate with top manager

need to get some confirmation from Korean mother company, work could delay

Sales are growing but so are tankless water heaters across the USA. They have come to believe it is about "me".

Management does not have much input as all final decisions go through Korean HQ. Sales Management rarely travel and mostly phone it in from their remotes offices. They believe their Independent Sales Reps are the Industries best and will not challenge them when they did something dumb or stupid and have trouble bringing new programs to the market place as they lack the courage to implement them with sufficient effort or staffing.