Toxic environment - Customer Service Representative KD Navien Employee Review

2.0
6 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Individual customer service team is great

Cons

Bad work environment. Customer service team separated. High staff turnover

Explore other reviews about KD Navien

5.0
22 July 2024
Recommend
CEO approval
Business outlook

Pros

easy to access and communicate with top manager

Cons

need to get some confirmation from Korean mother company, work could delay

4.0
24 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great team to work with, lots of support from supervisors and management. Lots of employees have been with the company for many years, good opportunities for promotion as well as movement across teams within the company.

Cons

Pay is low for the work expected. Pricing on everything has gone up, and compensation has not risen to match.

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