KME is stuck in 1993 - Account Executive KME Systems Employee Review

1.0
12 Mar 2017
Recommend
CEO approval
Business outlook

Pros

It's difficult to come up with any pros for working at KME Systems. The compensation plan is decent if you can actually sell something.

Cons

There are many: 1. Terrible culture- Their "values" are plastered all over the office. However, they don't put these values into practice. Each partner has their own agenda which causes serious issues for those who are on the front line. They treat their employees as liabilities. They yell at employees for making suggestions they aren't comfortable with. They tell their employees that they are superior to them and on a higher level. They demand respect instead of earning it. 2. Poor on-boarding process for new employees- There is zero training other than a few short videos that show you how to use their CRM. The sales training is being brought into the conference room and being told old war stories. You are given extremely old equipment that has been passed down from management for new employees to use. You don't get business cards or even a FOB to get into the office until after two months or so of employment. 3. Sexism- They treat their females employees terribly. They are separated from their team members at a desk that face the wall. This is while their male counterparts work in offices or in areas where they have some semblance of privacy. There were numerous occasions were multiple manages spoke down or yelled at female employees in the office for doing things that their male counterparts did all the time such as taking a personal call or stepping outside for a break. 4. Poor sales management- There is a serious lack of understanding about what it takes to run an effective B2B sales team in the 21st century. They use out-dated tactics that are no longer effective or take many years to see results. It's an old school, cold calling is the only way to sales success mentality. There is no sales coaching. There is no continual training other than some webinars run by outside providers. The technology services team runs the sales team. They make the final say on what can and cannot be sold. More often than not, it falls into the cannot be sold bucket. This is tedious cycle when all leads are generated from cold calls. Once a prospect expresses interest, which takes hundreds of dials, you're told that you cannot sell the service because the prospect's business "isn't a fit". It's not hyperbole to say this happens 95% of the time. Collaboration is not welcome. Any suggestions that are outside their comfort zone are met with anger and yelling. 5. Poor marketing- The marketing does little to nothing to generate quality leads for the sales team. Worse yet, they have an outside company they hired to do marketing but management refuses to get out of their way. This makes marketing truly ineffective. Lead generation from marketing is non-existent as a result.

Explore other reviews about KME Systems

5.0
31 Oct 2018
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

I enjoyed my internship with KME. Matt took me under his wing and showed me a lot about what goes on day-to-day. The environment was very relaxing and the team seemed to mesh well. The team is very knowledgeable and easy to pick their brain. Have a great work/test lab for new/refurb'd equipment. Technology and tools they used seem to be modern at the time. Xbox conference room.

Cons

I hate meetings and it seemed like some of them were necessary but you see that at every company.

2.0
17 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedule - parent company who provides trainings and open communication to management

Cons

Disjointed leadership - parent company and KME management don’t align to ensure employees can achieve expectations. Most of time is spent chasing internal colleagues for status or answers to questions. Clients can get ignored due to all internal demands. Integrating 3 outside companies into 1 was a disaster causing unnecessary confusion and turmoil. Disorganized and chaotic. Teams highly dependent on one another and if there’s no accountability for not being helpful it’s not ever going to improve.

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